Services

Managed IT, one monthly fee

Priced per person per month so you always know what IT costs. Plans start small and grow with you.

Help desk. One number and one email for every problem. Business hours with a one hour response target, emergencies after hours by phone.
Monitoring around the clock. Every computer and server reports in. A disk filling up or a backup that did not run gets fixed before you notice.
Updates and patching. Windows and common software kept current on a schedule, outside your working hours.
Server care. Health checks, warranty tracking, capacity planning, and a replacement plan before it fails.
Network and Wi Fi. Firewall, switches and wireless kept current and documented. Guest Wi Fi kept apart from your systems.

Email and Microsoft 365. Accounts, mailboxes, shared calendars, licenses and security settings.
People changes. New hires set up the same day. Departures locked out the same hour.
Vendors handled. We call your software vendors, internet provider and equipment makers and stay on the line until it is fixed.
Documentation that is yours. A written record of your systems, passwords in a secure vault, licenses tracked.
Quarterly review. Thirty minutes, four times a year: what broke, what we fixed, what to budget.

Security and backup

The two things that decide whether a bad day is an hour or a week.

Endpoint security

Business grade antivirus with live monitoring on every machine, not the free one that came with the PC.

Multi factor sign in

On email and remote access, so a stolen password alone gets nobody in.

Email filtering

Spam and phishing stopped before they reach your people. Training so they recognize the rest.

Backups that work

Daily, one copy on site and one off site, tested every month by restoring real files.

Encryption

Laptops, desktops, servers and backups encrypted. A lost laptop is a lost laptop, not a breach.

Recovery plan

Written down before you need it. Who calls whom, what comes back first, how long it takes.

Projects

Quoted in advance, fixed price, nothing billed without a yes.

Move from an old server to Microsoft 365 or a new server
Server replacement and migration
Office moves and new office setups
Wi Fi and network rebuilds
Email migration from GoDaddy, Google or an old Exchange server
Windows 10 to Windows 11 upgrades
Cleanup after a breach or ransomware
HIPAA risk assessment and policies

Custom apps, reports and automation

Most IT companies keep the lights on. We also build the tools your business actually runs on.

Replace the macros

That Excel workbook with the macro nobody dares to open becomes a simple web app your whole team can use, with a log of who did what.

Reports and dashboards

Daily emails and live screens straight from your database: revenue, inventory, open orders, whatever you check every morning.

Connect your systems

EDI with your customers and carriers, data moved between your software packages automatically, nightly checks that email you only when something is wrong.